It ended up being there, although it was giving us fits at first; throwing us all out every few minutes. Then it settled down for a while, and then it was acting up again a bit at the end. I don't know why it's been so testy lately! It used to work just fine...but if you come up with a better solution in browsing Poweb's offerings it might not be such a bad idea to switch...
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Hope you're doing well! We missed you!